Monday, 16 January 2012

HP ZR24w blank black screen

Just seen a nice HP ZR24w screen which is just showing black. The on light is always on and won't switch off unless it is unplugged. As soon as you plug it back in again the light comes straight back on.

A strange thing happens when you turn it off. For an instant, it displays whatever it is suppose to display, in this case the computers desktop.

After a little searching on the internet I found this forum which describes all the mentioned symptoms. The only solutions anyone has is to send it back.

Fair enough.

An Update......

Rang Jigsaw from whom we bought it, they said ring HP. Rung HP and they sorted it out next day! I was very impressed! (they just replaced the monitor)

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