Friday, 21 September 2012

Powerpoint 2011 for Mac beeping with Ink Aware toolbar popping up

After just imaging a new computer suite with OS X 10.7.4 everything was going fine. That is until they tried to use Powerpoint 2011 for Mac. Every now and then the computer would pop up with "Ink Aware Toolbar" and constantly beep.

The only workaround for the time was to use Keynote which didn't have this problem.

After searching on the internet I found a few references to the problem and also and how to fix it. I first found this article describing how to turn this "ink aware" tool off. Seems it is related to SMART products, of which we have some Interactive Smartboards so the SMART software is installed, but not attached to these computers, so in theory it shouldn't run.

I also found this forum which describes the same problem with a solution much like the one previous.

Finally I looked into what Ink Aware was and found this official tutorial on how to remove it:
  1. Press the SMART Board icon in the notification area, and then select Control Panel.
    If your computer isn’t currently connected to an interactive product, the SMART Board icon includes an X in its lower-right corner .
  2. Press Configure SMART Tools.
  3. Press Ink Aware Program Settings.
    The Aware window appears.
    • If a check mark appears in the Aware Enabled column, the program is currently Ink Aware.
    • If the program is currently open, Running appears in the Status column.
  4. Do one of the following:
    • To disable Ink Aware for a program, clear the check box in the Aware Enabled column.
    • To disable Ink Aware for all software programs, press Clear All.
  5. Press OK.
    To enable Ink Aware for all programs, open the Aware dialog box, and then press Select All.

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