Mavericks "The software for the printer was installed incorrectly" error

After reimaging a computer suite with Mavericks and installing a networked printer via "Profile Manager" mobileconfig files, the printer had an exclamation mark next to it in the print dialogue box. When a print was sent to the queue, the print queue would load up and prompt the error:

"The software for the printer was installed incorrectly.
Would you like it to be repaired?"

After clicking "Repair" you are prompted with an Administrator Username and Password dialogue box.

I needed to find a way of "repairing" all these machines via ARD or Profile Manager. Looking in console, I found that the error was due to:
"/Library/Printers/hp/filter/hpPostProcessing.bundle/Contents/MacOS/hpPostProcessing" has insecure permissions (0100775/uid=0/gid=80)"

I found this forum which mentions the fix which is to change owner and permissions.

I ran a few commands to first change the owner, which needs to be Wheel, and the permissions with need to be 755. After doing so, I needed to reboot to see if it had fixed it, only to come up with more errors due to insecure permissions of the containing folders. After continuously doing this it finally fixed it.

I ended up running a command which changed the permissions for the whole /Library/Printers folder recursively:

chmod -R g-w /Library/Printers/
chown -R root:wheel /Library/Printers/

This needs to be run as root, which is an option in ARD, or you can put "sudo" before each line.

installing MFD canon IR 5840 and 4080 printers using only one queue

So we have a print management system, and Canon Multi Function devices installed everywhere. When we send a print, it goes to only one queue, and will print on whatever MFD you log on to. TRouble is there are multiple models, i.e.

Canon IR C4080
Canon iR C4580
Canon 5840

When we send a print to the 4080 using the 4080 PCL drivers from a Mac, it prints fine. If we send them to the 5840 it prints gobble-de-goop.

So now I'm testing the 5840 drivers on both to see what happens. I'm not sure which to try, the PS drivers or the UFR II (whatever that means) drivers.

Trying the Mac CUPS UFRII/UFRII LT Printer Driver (v10.2.1)  driver:
4080 - blank A3 page

Canon PS Printer Driver for MacOSX v4.00 (v4.00)  driver:
4080 - blank A3 page

Password for printing on OS X 10.6 and changing every day

Here's some info:

The need a password tickbox in mcxprinting has limiting effects. It appears in Photoshop that it only prompts for a password if you change the print settings for the printer! Seems to only stop you if you're using the OS X printer interface. Any other interface might get around the password facility.

I suppose one option is to see if the CUPS printing facility has an admin password thingy.

Alternatively, you could just have one user which can log into the machine.

One thing we need to do is to get something automatic in place which automatically changes the password depending on the day.

Found this which describes the use of passwd command line utility to change a users password. We could set up something automatic which would change the administrators password every day and loop.

Another thought I had was to share the printer with the server, but call the instance on the machine something miscellaneous like -error-, and have another printer set up which connects to the server. That way we can use it like any other! I think this is the best solution yet.

So, I tried to setup a network printer:

1. I set up the printer on the machine and called it "-error1-" so no-one would use it
2. ticked the "printer sharing" box in system preferences
1. also ticked the windows sharing box
3. I read somewhere it was best to turn the firewall on, so I did. I checked to see the exceptions and printing and smb were listed
4. Next I went to the windows 2000 server added a 'local port' printer
1. using port "\\123.45.67.89\-error1-" and used the right windows driver for it so papercut would be able to work out paper size etc.
2. I shared this printer with the name "n239-Ep7600"
5. I did a test print from the windows server and it came out fine, although it wanted the roll paper instead of sheet paper feed.
6. On the Mac I set up the networked printer, using LPR, the ip address of the server and the queue name "N239-Ep7600"
1. gave it the correct print driver
7. I performed a test print from the OS X machine and it came up with some sort of "rasterize" error.

/Library/Printers/EPSON/InkjetPrinter2/Filter/rastertoescpII.app/Contents/MacOS/rastertoescpII failed

I can only assume that the print driver cannot cope with being sent through a network, and has to "rasterize" it on the fly?

Another option is to have the print queue paused for every printjob which requires an administrator to unpause it. Found this post which is for os x 10.5 and involves CUPs config file.

Deleting all print queues on OS X using Command Line

So, here's a little script which deletes all the print queues on OS X. I run it through Apple Remote Desktop's "Send Unix Command" as root:


for printer in `lpstat -a | awk '{print $1}'`
do
echo Deleting $printer
lpadmin -x $printer
done

We're moving our print server to a UniFLOW system and so I need to get rid of all the print queues and add new ones (adding them through Workgroup Manager).

Thought I'd make a little pkg file which I can send to all machines through ARD Task Server. I did it through Iceberg. Here's a few screen shots of it with notes:

Adding a preflight script to run

This is the script which runs on preflight

Simple really, but works.

OS X 10.6.6 Printer Queues won't open

After trialing the UniFlow MacClient popup (not currently working though) I noticed that when a print job was sent to a queue the little printer icon would not appear on the dock. I did notice it on local logins but my login is from Active Directory.

After a little investigation it was noticed that the printers in my ~/Library/Printers I was getting a large list of duplicate printer names:

This was a permissions issue. I made a symlink to a local folder:
ln -s /Users/Shared/localPrinterFolder ~/Library/

I logged out and back in and printers were opening like a dream.