Tuesday, 26 March 2013

HP Scanjet 4370 browse devices not found

I have a computer suite with 5 x HP Scanjet 4370's. One of them can't be found on the attached computer. I have moved it from machine to machine and no machines seem to find it. The other scanners work fine. So it is clearly something wrong with this one.

On plugging it in to the power it makes the usual noises. Also when you reboot the machine and it is connected to the USB port it works.

When you load up HP Scan and click browse it just says 0 Devices found:
When you load up HP Scan and click browse it just says 0 Devices found:
The only real obvious thing to suspect is the USB port. After opening the scanner up, I found no evidence of loose connections or shorted circuits.

Looks like this ones a gonna.

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